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FAQ

How can I change address or phone number in Order?

To update your address or phone number after placing an order,

please contact our customer service team immediately.

If the order hasn't been processed or shipped, we'll make the necessary changes.

Reach us at contact_cs@themaroshop.com or call our support number.

How do I check the current status of my order?

To check your order status, log in to your account on our website and navigate to the "Order History" section. 

Here, you'll find real-time updates on the status of your order. 

You can also track your shipment with the tracking number provided in the confirmation email.

When will I get my order?

We will work quickly to ship your order as soon as possible.

Once your order has shipped, you will receive an email with further information.

Delivery times vary depending on your location.

How do I cancel an order?

To cancel an order, please contact us immediately at contact_cs@themaroshop.com.

We will do our best to accommodate your request, but cancellations may not be possible once the shipment has started.